Excursion Manager

Sales & Excursion Operations Role

Our client in the vibrant Zanzibar tourism sector is looking for a dedicated professional to oversee their excursion and activity sales and operations. This role involves managing local excursions and suppliers to deliver exceptional guest experiences.

• Manage bookings and operations of Zanzibar excursions, activities, and local suppliers.
• Negotiate competitive excursion rates and commission structures to maximize profitability.
• Coordinate logistics including guides, boats, transfers, and daily schedules to ensure smooth service delivery.
• Respond promptly to guest enquiries and proactively upsell activities through hotel desks and WhatsApp communication.
• Maintain high service quality standards and effectively resolve any guest complaints.
• Monitor excursion sales, costs, and profit margins to support business growth.

If you have strong operational skills, excellent negotiation abilities, and a passion for delivering outstanding guest experiences, this is an excellent opportunity to advance your career in Zanzibar's tourism industry.

Apply now to take the next step in your career!